FAQ
Frequently asked questions
Answers to common questions about setup, plans, payments and usage.
General
It's a QR menu and ordering platform for restaurants and cafes. You manage your menu from a panel; your guest scans the QR at the table to see the menu, place an order or call the waiter. Orders land on kitchen and bar screens split by station.
From a single-table coffee shop to a multi-branch restaurant. Plans split by need: Basic if you just want the menu, AI Pro if you want the full order flow.
No. They scan the QR and the menu opens in the browser within a second. No download, no account, no waiting.
The menu opens over your guest's own connection; yours is only needed while you use the panel. The panel works on your phone too, so you can manage from anywhere on mobile data.
Setup
Most venues publish their first menu within half an hour. Sign-up takes 2 minutes, menu entry 15-20 minutes depending on item count, QR printing 5 minutes.
No. The panel guides you step by step; anyone who can use a phone can build their menu. Support is there when you get stuck.
Yes. You enter your items quickly through the panel and can shorten the job by having AI write the descriptions. For large menus, the support team helps with migration.
Payment & Subscription
Subscribe with your card and try it free for 7 days. Unless you cancel before the trial ends, your card is charged automatically for your selected plan. Your subscription renews each selected billing period until canceled.
From the panel, in one tap. You keep access until the end of the period; no renewal happens. No commitments, no cancellation fees.
Payments run on Stripe - one of the world's most widely used payment providers. Your card details are never stored on DigiMenu servers.
Features
Grow your menu as much as you need; there is no practical limit that will stop you when adding categories and items.
No. You can use DigiMenu purely as a digital menu. Order sending and station screens are part of the AI Pro plan; switch them on when you're ready.
The AI Pro plan includes 200 AI credits each month. Writing one description or generating one product image uses one credit; credits renew monthly.
Security
Your menu and business data travel over encrypted (SSL) connections and live on infrastructure closed to unauthorized access. Only users you authorize can access your account.
Guests don't need an account or any personal details to view the menu. The order flow uses only the table information service requires.
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